Complaint / Review
Grants For Citizens
Debting of my account

This is actually the mail that I delivered the organization after talking to a rude customer support broker:

Dear Friend or Madam:

I'm writing-you this e-mail because of the dishonest business methods that the organization engages. After I continued to your site to-order the awards Disc, I had been underneath the impact that I had been JUST purchasing the Disc for that price of delivery ($1.95). I had been unaware that I'd be enrolled and billed for providers that used to do not want. I've been billed $39.95 from your own organization. After I named to obtain the cash returned and whatever it had been that enrolled me ended, I experienced a many unhelpful customer support agent. After repeatedly requesting to talk to a boss, she extended to claim with me. I stayed as calm when I might till she began to blame me for that issue and be rude. I needed the funds returned in my experience. She kept showing me that she could not do this. After someday of discussing backwards and forwards, she stated that she might just provide me back $25. I informed her that I nevertheless was not pleased with that, but when that was all that she might approve to provide me back the $25 and I'd cope with another $14.95.

Not just has your organization been misleading inside itis ad of the $1.95 grant plan, that was all I'd deliberately registered for, but has enrolled me into additional applications that used to donot want a account. Additionally my lender has billed me a $0.80 global exchange charge. What's this? I requested this from the company that presents itself to become an American organization.

I'm totally shocked in the company methods of one's organization and also the relationships I've had together with your workers. I'm pleasantly requesting my consideration to become returned the rest of the. 95.80 =. 75. I'm assured that the organization may and certainly will return this quantity, regarding it'd maintain everybody's greatest attention to do this. Thanks ahead of time for the fast reaction to this demand.

Really,

Erica