Complaint / Review
GE Money Bank
Did not fulfill the agreement

I contacted GE Money Bank in the hopes of achieving a mutual agreement on a debt settlement. After I explained the severe financial hardships that my family is suffering through, GE Money Bank agreed to a full and final settlement. On May 29 I submitted my final payment and on June 6 GE Money Bank cashed the check that I had sent. When I reviewed my account, I saw that GE applied my payment as only a partial payment to my balance instead of the agreed upon full and final settlement of this account. I am requesting that, in accordance with the accepted terms that this payment was made under, that this account be reported to all credit agencies as closed and satisfied in full and to receive a letter stating that the account is paid in full with my credit in good standing.