I too ordered this product for "free", paid my $3.95 S&H, was then charged another $89.31 (that I did not agree to) for more product. I finally got through to the company after leaving 5 messages and sitting on hold for 15 minutes at a time. They refunded me the $89.31 since the order had not "shipped yet" but they refuse to refund me the $72 in overdraft charges I incurred from their "illegal withdrawl" from my account. Any suggestions? The only info I got from the "supervisor" was the company was out of Davey, Florida and headquartered in Utah.
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