Usacomplaints.com » Business & Finance » Complaint / Review: Old Navy (GE Money Bank) - Customer Service. #459084

Complaint / Review
Old Navy (GE Money Bank)
Customer Service

I had been overdue on my Previous Navy statement. The financial institution woman named me to advise me that my consideration was overdue. She needed me to pay for with my bank account within the telephone. Used to do not need my check-book useful at the office and so I visited the web site and settled the entire amount. I told the woman sorry I forgot to cover the month of April which the entire cost was simply designed for the entire quantity about the Old Navy's site. The woman lifted her speech stating that it had been more straightforward to create the cost within the telephone because the cost may display quicker. Our level is the fact that I've been a person together for a long time and yes it was my first error and missed the may cost however the stage is used to do not deserve to become handled this way. I requested the woman again and again again what she was saying since her language wasn't so good-and it appears as though she got upset. Used to do not realize her. Using the method the economy is at this time I believe businesses such as this ought to be managing better their clients especially the ones that have now been faithful for them.


Offender: Old Navy (GE Money Bank)

Country: USA

Category: Business & Finance

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