My lease for my 2007 Jeep Wrangler is up in May. I purchased the vehicle with a co-signer and was told that this would help build my credit. Not true. I proceed to purchase the vehicle at the end of the lease and got denied by Chrysler. They would not tell me why and were very rude and said there was nothing they could do. I then go to the dealer and am told that Chrysler has never reported me making payments for 2 years to any of the credit agencies. What is even weirder is they never reported my co-signer to the any of the bureaus either. I have made perfect payments for 2 years and got turned down because I have no payment history. The dealership promised to correct the problem. They told me that Chrysler financial is going through bankruptcy and they probably want me to turn in the vehicle so that they could make more money by selling it as a used car. Now we cannot get A credit because Chrysler never reported us making payments for 2 years so we will be forced to turn in the car.
I think that this company has poor business ethics and fraudulent activities that should be investigated further. I am not the only one with this issue. Usacomplaints.com has many complaints about Chrysler not reporting to the credit agencies. I just want them to admit they made a mistake and make it right. I felt that I was lied to, cheated, and stolen from. These people should be ashamed of themselves for treating their loyal customers with such carelessness and disrespect. I hope someone on their end reads this complaint.
I also filed a report with the BBB. They said the case was "closed" due to a clause in the contract about Chrysler not disclosing information about their customers. What BS. And they are an accredited business. What a joke. Taking our tax-payer dollars and running away with it.
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