Attention to anyone planing on doing business with these people: This company hired us to do loss mitigation work for them, which we did do and have evidence of. Michelle started contacting the lenders on those files fraudulently pretending to be our office and then when confronted about it tried to turn everything around on us. All of these instances have been well documented by both our office, the lenders, and our attorneys.
Michelle has made physical and verbal threats over the phone, by voicemail and the entire time Ed Hernandez who was the one who signed up with our company did not know a thing about what michelle was doing on his cases which he admitted to and also admitted that he would take care of the situation. I advise anyone that is contacted by this company on any business venture to think twice before goign with them. Ed hernandez is a nice guy and does his job right, michelle is completely unprofessional and will try to do whatever she can to get money she does not deserve. After her contacting these lenders (also documented by the lenders) they stopped speaking to us on the files which michelle blaims our company for when really she caused the situation to happen.
We tried to work things out 3 times by telling Mr. Hernandez to keep her out of the situation since she has no idea what she is doing on any real estate or loss mitigation matter. He tried from what we know but could not keep someone with her immaturity to keep out of the case and thus caused our office to shut down all accounts and files with them due to fraud and verbal threats against our employees and company.
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