Usacomplaints.com » Business & Finance » Complaint / Review: Wells Fargo Home Loan - Poor service and misleading / scam. #451808

Complaint / Review
Wells Fargo Home Loan
Poor service and misleading / scam

Mr. Harry Schaefer, a retired advisor for Wells Fargo with 39 years expertise within the mortgage company recommended me to get hold of Wells Fargo about thier 3-step plan within an energy to reduce my recent rate of interest. He's presently employed by another Mortgage Company. I've a present mortgage mortgage with Wells Fargo in exceptional position. I approached them on 3/20/09 to ask about reducing my price. Following a 2-hour telephone call pre-qualifing me, I had been informed I had been pre-accepted due to their 3-step plan, indicating cost-free to me for almost any of the conventional closing fees actually the evaluation. Our credit rating is 802, my loan-to-value is just 63% and my debt percentage is just 30%. These were to reduce my rate of interest from 6.25% to 5.125%. After several telephone discussions and recurring faxes for extra information along with a telephone discussion with Mr. Harry Schaefer it had been decided they weren't determining my debt correctley. I possess my main home along with 4 rental homes. Two of the rental houses confirmed a little bad income in 2007 because of upgrading 2 kitchens in 2007 and also the additional 2 houses confirmed a considerable good income netting an overall total good income of around $7,000 for that 4 homes. Your expert isn't precisely determining this revenue by displaying your debt about the two mortgages having a bad income in the place of bracketing them because they are all four hired with confirmed rents on all. Futhermore, no main costs were completed in 2008. Additionally, my cost has been reduced by over $1,000 regular for that new fund.

1. Credit Rating - 802

2. LTV PERCENT less than 65%

3. Debt percentage 30%

4.2007 Duty returns provided with 5 k1is finished for 2008 which display sufficient revenue alone without partners revenue provided however being an expansion hasbeen requested 2008 results.

This Is Actually The many inexperienced team I've actually handled, I'm within the Property company for 25 years. I simply named Customer Support to discover the standing as no body has already established the decency to contact me back. I had been informed with a Linda White that she'd no body I really could keep in touch with, not really a boss or anybody so when I asked why she replied that she was only a momentary broker which she didnot actually care what I did. I'm shocked to express minimal of course if this isn't fixed quickly I'll publish this incompetency about the regional information in addition to paper and what-ever additional aid I find accessible. Is that this only a fraud by Wells Fargo to deceive individuals to refinance and never agree anybody? Easily can not be competent I'm-not guaranteed anybody might be by your Comopany.incidentally I've 3 loans along with you all-in exemplary position clearly by having an 802 credit rating.

I gave written agreement for my mortgage processor and her boss to get hold of Mr. Schaefer regarding this mortgage procedure and neither one bothered to contact both people so that as I'm shutting this notice I still haven't obtained a telephone call back when I place 2 messages in very first thing today.

Really Unhappy Customer

Sherri Apakian Provide #7900119882

(954) 471-8422

Harry Schaefer (954) 981-6800


Offender: Wells Fargo Home Loan

Country: USA

Category: Business & Finance

0 comments

Information
Only registered users can leave comments.
Please Register on our website, it will take a few seconds.




Quick Registration via social networks:
Login with FacebookLogin with Google