On April 13th we received a letter from this law firm stating we owe $2,368.26 from an original company called WIC Home Improvement which is represented by CACH, LLC. We called them to try and find out how this debt occurred and who it was originally from. The lady that answered the phone was rude (by the way after my husband had called back 5 times and said he didn't want to talk with her again. The manager said this lady did everything by prodigal and that she has been with this company for 26 years) and would not let my husband talk. They have his name on an account from some home improvement company (back east). My husband tried to explain we do not have credit cards and that he hasn't had on since 1975. Also he gave up his business in Aug. This charge concurred Dec.
My husband kept trying to tell her that any home improvements we have done on our home has been a cash only business as we go along with his business as the money comes in. She would not listen after he said the bill isn't his. They have the wrong account number with his name on it. I have an account with GE Money (another name they said). I have an account with GE Money, but it is for Care Credit for dental. It has my name on it the account number is different and it is $1,400 dollars less.
My husband then asked this "spokes person lady" that has been there for 26 years for a copy of the original contract so he could compare his signature. The next day she calls my husband and ask if we got what she sent. You understand my husband talked with the lady only 15 hours before that. She said "well I guess I will just write this down as agreeing not to pay" and then hung up on my husband. It is now the 20th and still no verification of signature or copy of original contract.
My husband is being harassed daily and on weekends. 1-3 calls a day.
I looked up this WIC Home Improvement company that is back east and they are in bankruptcy. We have never heard of them and we would never do business back east even if we did use a home improvement store. We would go locally. But like I said, we use cash.
0 comments