Usacomplaints.com » Business & Finance » Complaint / Review: Google Treasure Chest - Hidden Charges. #448267

Complaint / Review
Google Treasure Chest
Hidden Charges

I fell for this thinking this was a good way to make some extra income. What they do is charge you $1.97 for shipping and handling of the CD that they send out, but if you don't read the terms and conditions page after filling out there online application you have no idea that they will begin billing your account for $72.21 on a monthly basis. I did have a representative call me and ask about my personal finances, how much I owed and that I should establish some credit card account for business use at this web site http://www.0aprcards.Biz and that he would call back in about 30 day with an update. What I think is they get paid for every account that is setup, just my opinion.

This has taught me to read all Terms and Conditions pages from every site when they come up.

You have 30 days to cancel and receive a refund. I have not received a refund but it's only been a few days.

Here are what their Terms and Conditions section say's to do.

30-Day Unconditional Satisfaction Guarantee and Cancellation Requirements

At any time during the first thirty days, if you are not fully satisfied with your purchase, you may call customer service at 866.951.1406 for a refund of your monthly subscription and the shipping fee. When you call, a customer representative will give you an RGA (Return Goods Authorization) number. The kit must then be returned with the RGA number. You must be able to confirm delivery to receive your refund. Please ship your kit with a delivery confirmation to our fulfillment center: 405 East 12450 South, Suite G, Draper, and Utah 84020. Note: This address is for returns only. All other correspondence must be sent to the address on the website.

Shipping & Other Fees

Upon submitting a request for Membership, a Member ID and Password are assigned to you and can be used to gain access to googletreasurechest.com. The initial shipping and handling charge of one dollars and ninety seven cents, includes the google treasure chest kit as well as seven days worth of access to the online directories and training. After seven days, if you choose not to cancel, you will be billed your first monthly membership fee of seventy two dollars and twenty one cents for the membership fee for the googletreasurechest.com membership. Membership fees will be charged to the credit card used by you to complete the transaction. You have also unlocked a fourteen-day trial and twenty one-day trial to the Fraud SafeLockID and GrantSpring for just $38.84 and $24.87 a month thereafter (shows as "SafeLockID" and "GrantSpring") should you choose not to cancel. Prior charges for all programs are non-refundable but bonus subscriptions can be cancelled and future charges stopped at any time by calling toll-free 866.951.1406 Monday - Friday 9am - 5pm. All offers come with a monthly newsletter.

If you choose to sign up for this product and pay the recurring monthly charges using a debit card you hereby provide pre-authorization and consent that googletreasurechest.com may charge seventy-two dollars and twenty one cents on a monthly basis. You may stop payment on any pre-authorized charge by notifying googletreasurechest.com at least three business days prior to the scheduled charge date. You agree your pre-authorization and written consent to charge your debit card is given in electronic form by submitting the request for the membership, and that an electronic signature is sufficient to authenticate your authorization to charge the debit card. You further agree that these terms and conditions shall be your copy of your pre-authorization for the debit card.

Upon completion of the order form, should your credit card be declined, we may, at our option continue to try to authorize your purchase on future dates. Your acceptance of these terms indicates your additional acceptance that should your purchase of either the shipping for your free kit, or your monthly membership fee eventually approve, you will accept and approve those charges to your method of payment.

Also, you need to cancel your subscription to their service and you can do so by calling the same number above and asking them to cancel your subscription.

I'm just a simple guy trying to make an honest living.

Dave


Offender: Google Treasure Chest

Country: USA   State: Wyoming   City: Jackson
Site:

Category: Business & Finance

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