Complaint / Review
CareCredit
Late fee

I have been a CareCredit customer for several years. I have never been late with a payment.in fact, I have always paid more than the minimum amount due.

I also have always paid my promotional amounts before the expieration date.

My complaint is that I was given a late fee of $29 for a payment that was one day late. My payment was the balance on the account. Since I had paid off the balance on the statement, I do not feel that I should have been charged a late fee. I am seriously considering never using CareCredit again.

Phyllis Van Hove