Our bank account was employed deceptive, placing me right into a bad stability and accumulating numerous facility charges.
I approached the origin of the unauthorized costs and got them to acknowledge the acquisitions were unauthorized. They returned my cash, but documented that any bank costs would need to be resolved from the lender.
I talked to 3 individual WaMu customer support people, who all documented that when the initial costs have been ignored/returned, then your lender might "eliminate" the facility charges.
These costs were corrected and also the cash paid back again to me over yesterday. Nowadays, I sent WaMu through their site to deal with the facility charges. They replied that while they recognize it is a fortune, the origin of the scam ought to be accountable for spending any related fees, which because it wasn't a lender mistake, they're not likely to return the facility fees.
When The supply of the deceptive charges corrected the cost, the facility did not exist anymore. However, WaMu continues to be sticking me with $140 value of facility costs - costs they guaranteed to ignore.
So much for goodwill and customer support.
I've created a criticism about that, but Iam currently producing ideas to change to Wells Fargo.
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