I, too, purchased a CD for $1.98 which I never received and thought, "no big deal, it was just 2 bucks, " but now have $100.00 in unauthorized charges to my account. $69.95 from Grant Funding Research who gave me the same "scripted" speech about not giving refunds because the 7 day free trial was over. This, of course, was my 5th or 6th attempt to reach a person. His name was Carl and after spending 20 minutes on the phone with him and repeatedly asking to speak to his supervisor, he said her name was Sandra Valdez and that she would call me back within the hour. Still haven't heard from her but I did get an email confirmation that my account was cancelled which has a different customer service number: 1-877-207-1615. Guess I'll be haunting that number as well. As for the $29.95 charges from IWB Club, I contacted my bank who gave me their number: 1-866-607-1071 and their fax number is 1-866-673-9620. I spoke to Lusele who was very polite and within minutes gave me a refund. She also sent me an email confirmation that the account was cancelled and that the refund would post in 3 to 5 days depending on my bank... We'll see if that happens. Hope these numbers help. Please let me know if anyone gets their money back and how they did it... Otherwise pass the word around, these guys are thieves.
UPDATE - Original Post was 3/6/09, the refund from IWB Club posted to my account today. Still haven't heard back from Ms. Valdez.
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