I have had a small business account with Advanta for several years and have always paid the bills on time. Most recently, I have paid the balance off each month in full. Today, I went to use the card and was told that there was "no account" when the merchant tried to process it. I called and was told that they had sent me a letter yesterday canceling the card. When I asked why, the supervisor told me she could not access the letter that they had sent. I told her that I thought it was not good business to cancel cards with no advance notice or explanation, but I got nowhere. I see Advanta's stock is now 37 cents a share. But the supervisor claims the bank has not taken any government money.
The bank has also constantly ripped me off when it comes to the "cash back" that I was promised when I opened the account. I am going to go over the past statements with a fine tooth comb and file a small claims suit for the money I did not get. I'd be interested to know if other people have encountered these problems.
0 comments