Usacomplaints.com » Business & Finance » Complaint / Review: Xoom Money Transfer - Unresponsive, irresponsible. #429637

Complaint / Review
Xoom Money Transfer
Unresponsive, irresponsible

I'd a frustrating experience with Xoom lately, where I started a (kind: bank deposit) on Thu Feb-26,10:42 PM PST. The financial institution account belonged towards the cousin of my receiver.

After 6 hours of viewing the move resting within the line with standing "Move Happening, " while my receiver was stressful since the resources were required for a medical crisis, I sent Xoom Help observe exactly what the hang up was, but received no response.

Nearly 20 hours after I started the deal, with however no improvement, I terminated the move. It was Fri Feb 27, ~6:00 PM PST. I subsequently started another deal (a money pick up this time around) to a different go between of my receiver.

Is it possible to you know what happened? Yes, both purchases were compensated. The very first one was finished nearly TWO TIMES after... AFTER! My termination request. Therefore it wound up charging me twice what I'd meant to spend.

However after I reported to Xoom, they'd the audacity to declare that "Your deal continues to be finished before your termination request."

Item training: Never begin a alternative deal before youare very sure the prior one was ended as well as your money returned. These men don't have any spirit, plus they consider simply no obligation due to their screw ups, actually lying if required.

Even better, use Western Union.


Offender: Xoom Money Transfer

Country: USA

Category: Business & Finance

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