Usacomplaints.com » Business & Finance » Complaint / Review: ACE Mortgage Funding - Trask Munoz. #429437

Complaint / Review
ACE Mortgage Funding
Trask Munoz

In early September I completed an on line request for replacing. I can’t recall the website. I received many reactions. I talked to many agents about the telephone and determined that Mr. Trask Munoz at Ace Mortgage Financing seemed very useful and put up a gathering for September 9th at4:00pm. Before the assembly, I went total our economic details with Mr. Munoz about the telephone. We mentioned our profits, house worth, savings, etc.

On July 9th, Mr. Munoz founded our requirements including getting away from a-3-year interest-only SUPPLY and combining our credit debt. He requested for a while to appear over some choices. He did some measurements on the bit of laptop document demonstrating he could be ready to obtain us financing which may protect our costs and can include cash-out for debt relief.in my opinion the quantity of this first mortgage was to become $315,000. Nevertheless, Trask later named and stated that we didn’t be eligible for the very first mortgage (that was over 100% loan-to-value of our home, which we believed at $298,000 centered on our recently obtained duty assessor’s notice in the town of Englewood). About 7 days later Mr. Munoz named us with “a excellent option.” He'd discovered anything he named a “future collateral worth loan” with which to combine our debt. He explained this mortgage might be prepared right after final on our refinance. He showed us his screen which there is a-line product of our obligations that might be included in this 2nd mortgage and involved the majority of our revolving credit balances and roughly $25,000 cash-out.

He explained that people will have to pay-off a little second mortgage that people kept with Home Economic for $15,000.00 to be able to shut the very first mortgage. At his urging, I lent this cash from my mom, Louana George. Mr. Munoz stated that he couldn't approach the refinance with out this reduced. I mentioned that I really could just use the cash from my mother if he could easily get us enough about the next mortgage to instantly spend her back, to which he replied “no problem.” he explained the next mortgage could be roughly $50,000.00, which may cover-all of our charge card money, as well as the mortgage from my mom. He explained the cost conditions could be roughly 14% for two decades. General, both items together were designed to preserve us about $500.00 monthly. We thought we would consider the mortgage with Ace Mortgage Financing since we were informed that people might obtain the minute mortgage to combine our debt which may create the larger cost about the refinance feasible for us.

There is some problem about shutting the very first mortgage since Scott would maintain Brazil for a lot of the month of July, therefore Mr. Munoz submitted us an electrical of lawyer in the bank about the refinance, which Scott closed. Mr. Munoz guaranteed me the mortgage might shut rapidly. Nevertheless, within the next many weeks, there have been many times that I approached him wondering whenever we might shut and was informed that “he was focusing on it.” On July 31 I reduced the little second mortgage and was informed by Mr. Munoz that people could be ready to near by the finish of the week and also the next mortgage “some time” the next week.

On August 10th I had been planned to-go directly into signal the documents about the refinance, but at about 3:00pm, Mr. Munoz named and stated that they required a notice from my mom regarding a combined checking account. I advised him that I'd get him the notice but that I had been departing for Europe that Sunday and could be eliminated before 20th, when Scott also delivered. About the 20th we ultimately shut about the first mortgage.

During Mr. Munoz’s workplace on August 20, we stated, “now this minute mortgage won’t consider for as long, right? ” We were assured that it'd never as he “had all our information” which probably the most we'd have to supply could be updated paystubs. Mr. Munoz had people signal some paperwork needing to do using the 2nd mortgage in those days and guaranteed us that anything could be in position soon. I've not had the opportunity to achieve copies of those documents from Mr. Munoz at this time.

On August 30, I approached Mr. Munoz via mail to ask about the 2nd mortgage. I had been informed he was “working about the approval” and might have some info in a couple of days. I noticed nothing extra till I published to Mr. Munoz on September 19, requesting a development report. I had been informed he was “working onto it once we speak” which the lending company was seeking better copies of my and my husband’s ids. We sent these to him on September 20. On September 24 I published again wondering concerning the standing of the mortgage and was informed that it had been “getting close” which Mr. Munoz was simply “wrapping issues on his end.” On September 26 Mr. Munoz wrote requesting me to signal three files titled “Consumer Warning Notice, ” “Additional Amounts Refinance Disclosure”, and Plan and Product Disclosure Notification Form.” Our spouse and that I closed these types and sent them back on September 27th. On October 1, I sent again declaring my problem the mortgage hadn’t been looked after, and was informed again he was “working on it.” I required anything more particular and received no reaction.

On October 3, I sent Mr. Munoz to ask all over again about the standing of the Next mortgage. He didn't react to my mail, and so I named and left a note. Again, used to do not get a reaction, and so I named and quit a note for his boss. On October 4, Mr. Munoz named me back and explained the “product no further existed.” I asked regarding when it stopped to occur and was informed “well, the marketplace modifications a great deal and that I don’t understand precisely, ” but he have been “looking around” for anything for us, he was sorry he hadn’t gotten back again to me but he “didn’t realize” the next mortgage was “so important” to us. I indicated my discomfort using the conditions in no uncertain conditions, detailing that as he'd assured me that it'd be “no problem” to obtain the 2nd mortgage, which it had been “in the works, ” I'd not settled my Sept credit card debt, that have been today overdue, which I currently owed my mom $15,000.00 on his guidance and had no method to repay it. He attempted at fault the problem available on the market, but as he'd had over 6 months in the period of the final of the initial mortgage before day of our discussion, “fast market changes” appeared improbable. Mr. Munoz offered this minute item as mostly a de-facto done-deal, and my spouse and that I centered our selection of agent and first mortgage on Mr. Munoz’s guarantees the next mortgage could be “easy to do” and might create the very first mortgage funds manageable for the budget. At this time, we believe Mr. Munoz equally breached a mental agreement and misrepresented herself and also the items at his removal.

Since October 4, I've attempted to obtain copies of my document including files that I and my spouse closed basically for that next mortgage, to no avail. I had been advised to that particular the document have been “sent to corporate” after which later to get hold of Mr. Munoz’s boss, Damian Thornburg. I quit a note for Mr. Thornburg on October 16 seeking the info. Additionally, study indicates the kind of item Mr. Munoz stated to become focusing on for all of US hasn't endured within the state-of Co for over 18 weeks.

This criticism has been submitted using the state-of Co, which examined and decided that EXPERT and Mr. Munoz were within the incorrect. I'm unsure if particular motion hasbeen obtained from the condition whilst the organization has filed bankruptcy.


Offender: ACE Mortgage Funding

Country: USA   State: Colorado   City: Englewood
Site:

Category: Business & Finance

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