Usacomplaints.com » Business & Finance » Complaint / Review: Chase Visa Card - Extra $10 monthly finance charge and doubled minimum on promotional balance. #429423

Complaint / Review
Chase Visa Card
Extra $10 monthly finance charge and doubled minimum on promotional balance

For quite a few years now I have had a Visa Credit card with Chase. I have good credit and pay my bills on time. I never used the card for purchases as the credit line was higher than others I have. I used it exclusively to take advantage of their promotional offerings of low interest rates "for the life of the loan" -transferring money from higher rate cards when my balance was low enough to warrant it. When there was a problem, it was always taken care of promptly.

Suddenly I recently received notice that I would be billed $10 each month that I had a balance on the card. This is listed as a finance charge on my statement. They also increased my monthly minimum payment more than double - or 5% of the balance. Before, I paid more than the minimum amount due but never what they want now.

Because I only have the promotional amounts on my bill and no purchases, I am being charged more than the promised interest when they add on the $10.
Seems like a breech of contract. I have to pay them or they up my rates or I lose the promotional rate.

I don't have any rate over 4.99% and over 1/2 is below that. My billing statement says I am now paying an Effective Annual Rate of 5.74%. It's still below what other cards are but not what I signed up for.


Offender: Chase Visa Card

Country: USA   State: Illinois   City: Palatine
Address: P.O. Box 94014
Phone: 8009452000

Category: Business & Finance

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