Loan giant took advantage of us from day 1. We went to refinance our house and get some money out, the "two week" process was more like 2 months,
The amount we could cash out changed every time we talked to them, going down drastically each time we talked to them, the kicker was when we went to do our closing (an hour drive) and missed days off of work, we were expecting to get just under $15,000, only to find out we would only be getting $11,000, they came up withh some excuse.
Even after i made sure to find out what our cash out would be after closing costs it changed. I didn't even want to do it.
But our loan officer convinced us we would get our last months house payment back from our mortgage company and our escrows back, totaling around $1,600. So after talking it over we decided to just sign seeing as how it was such a hassle we did not want to start all over.
The best part is when we received our balance check from our mortgage company it was $32, loan giant didn't pay our first mortgage in the amount they were supposed to sowe lost $1578 after all that,
In short do not do business with them, regardless of what they say or how nice they are. And if you do get it all in writing
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