Usacomplaints.com » Business & Finance » Complaint / Review: Bottom Line Books - Sending books in the mail that were not ordered then demanding payment. #423154

Complaint / Review
Bottom Line Books
Sending books in the mail that were not ordered then demanding payment

This company has continued to send me books that I did not order and then demand payment or turn me over to collections. This practice is not only wrong but it could possibly damage my credit.
I informed them finally that I did not have to even return the books because federal law states you can keep the items even if they are sent to you by mistake. I then asked them to provide proof that I ordered the books and then I would pay the bill and that is when they told me they would "erase" the charges.
I hope to never hear from them again.


Offender: Bottom Line Books

Country: USA   State: Iowa   City: Des Moines

Category: Business & Finance

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