Usacomplaints.com » Business & Finance » Complaint / Review: LuminousBrites - Unauthorized billing. #411077

Complaint / Review
LuminousBrites
Unauthorized billing

This company offers a sample for the price of postage, then requires a person to check the terms and conditions which require searching for a double asterisk and looking at another page. If you assume that there will be no problem with the terms and conditions, you are wrong. They require you to accept additional shipments at $88 and cancel within 20 days to avoid charges for them. I didn't find the charges for two months, but the company will not return the two charges of $88.

It should be illegal to charge people this way. They should not be charged for doing nothing and not specifically ordering new shipments. There should be no automatic ordering of new merchandise when a sample is sent for. So yes, you must read the terms and conditions.


Offender: LuminousBrites

Country: USA
Site:

Category: Business & Finance

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