I was contacted by phone as with everyone else I agreed for them to help me reduce my credit card debt by at least 4,000.00 for only $990.00. I agreed with the taped phone conversation. I asked if they were with the Better Business Bureau and she said they were "affiliated". Later I find out they are not members only let them report on their business. I submitted my information via the net.
The next week I am confronted by a neighbor and co-worker who stated a clearbreeze company called them thinking it was us and wanted to set up a time for us to contact the companies. I was livid! I contacted cleerbreeze and said I wanted my money back as it was a clear violation of confidentiality. The representative should of figured out they had the wrong number by the answering machine. When I contacted them they apologized all over themselves and said it was an honest mistake and the person was reprimanded. I wanted my money back and of course they said no as the time frame was expired. She said they would help us reduce our debt... Blah blah blah over again.
We set up the appt. Contacted the various companies and nothing was changed. We got the rejection letters back from the companies stating they would not change our rate. I got a fancy amortization schedule to show how I could save all this money. If I don't get my rates down that will not do me any good. I got on the net to see where my account stood and could not log on to my profile.
Upon contacting them again I was told it was a security issue and I would be contacted by the security dept. It never happened. Now I cannot get on the site or reach anyone at the company as the mailbox is full. I told them I was contacting the BBB and Office of Consumer Affairs of Georgia with no avail. They keep saying I agreed with a tape recording. What is the next step? I am afraid I got scammed.
Jamr
Parker, Colorado
U.S.A.
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