I was looking for a loan online in October. I was contacted online by Janice Anderson of Green Living Group, LLC with an offer of a loan. I subsequently talked with her on the phone several times and requested a $5,000 loan. She said I was approved for $10,000. To insure repayment, I was offered three choices: finding a co-signer, putting up property as collateral, or paying for an insurance policy. I could find no negative reports on the company, so on 10/31/08 I sent $800 to pay for the insurance.
I was assured that the loan money would be in my bank account within 24 hrs. The money had not arrived by the following Monday so I called Ms. Anderson. She was very apologetic and said that "the lender" was requesting more insurance money and would not release the funds until I sent another $600! I refused and asked why they could not provide a smaller loan for what I had already sent. She said it was "not done that way" and that I would need to re-apply. I told her I would "think about it".
Meanwhile my room mate went on line and found complaints against the company. I made several calls over the next several weeks to confront Green Living Group. Janice Anderson even called me at my work place to ask if I intended to pursue the loan! I finally told her to forget it and refund my money. She said the refund would take a minimum of 4 to 6 weeks to reach me. I emailed Janice Anderson in early November demanding my refund and threatening to contact the authorities if I did not receive it. And sent the same with "Return Receipt Requested" through the US Postal Service. The posted copy was returned to me marked "Attempted, Not Known" at the end of November. I made a BBB report.
In December I attempted to make a police report with my local Sherriff and was told that they could take a report but it wouldn't really do any good. I was told to try one of the local TV stations that go to bat for consumers. To date I have received no refund nor have I had any further communication from Green Living Group.
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