This Bank allowed someone to change my security question and answer and to make several withdrawls daily until they drained over $70,000.00 from my bank account, which was a type of Government Payroll Card. I was getting VA Compensation diect deposited to my account by the Dept. Of Veterans Affairs for my 70% Service Connected PTSD. I was in the USAF during the Vietnam Era.
I have made several attempts for the bank to give me the money back, I have been battling them since February. My account was not a regular Bank of America account, it was a Cash Pay account a type of payroll card as the bank was only providing a service to the government to allow me and others to only access out funds with a visa debit card through a ATM or purchases.
I can show that between March and December I was not able to access my account or report the thefts to the bank until I was able in February as this was when I discovered the money was missing. I did not authorize anyone to open several accounts and receive multiple visa debit cards in my name. I have filed a police report, filed an Identity Theft Affidavit, placed a security freeze on my three credit reports, notified the OCC-CAG and have an open file but they seem to be on the banks side because the bank has given them false information about the type of account I had.
I need help in getting my funds from this bank. I checked with the consumers affairs website and found 95 pages of complaints against this bank, the total number of complaints on these pages where over 315 complaints. Will somebody help me, Please! A Vietnam Era Veteran. Thanks
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