Usacomplaints.com » Business & Finance » Complaint / Review: National Motor Museum Mint - Unauthorized Charges. #387624

Complaint / Review
National Motor Museum Mint
Unauthorized Charges

I ordered the 2 pick-up trucks for a toal of $21.90; however, my credit card had total charges of $53.90. The additional $32.00 was for "Club Sign-UP" which I never wanted or applied for. Needless to say, it was a nightmare to get things straightened out. I eventually contacted American Express, and they took care of my problem. Motormint issued a credit on my charge card for all but $7.00 of my bill. I then called Motormint for the final time, and I was told the shipping total would also be refunded. The toll-free telephone number for customer service in Norwalk, CT is: 1-888-215-6468. You will be on hold for a while, but you eventually get to speak with a representative. If you call the order line 1-888-326-0978, you will be instructed to call the previous number. Overall, it has been a very eye-opening experience for purchasing items seen on TV. I will NEVER buy from Motormint again; or any other TV advertisment. Just remember these 2 words; caveat emptor, when buying.


Offender: National Motor Museum Mint

Country: USA   State: Pennsylvania
Site:

Category: Business & Finance

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