I was looking online for a loan to help pay for some bills for my 18 month son and I. I applied for so many that they began to run together. Anyway, I received a phone call from Keith Thompson of Winfield Lending group on November 18. I didn't answer, but got a voicemail saying that I was approved for a $5000 secured loan. I called him back at his extension of 530. He stated all I had to do was to send 5 payments upfront totaling $759.00. I was a little hesitant at first because that is a lot of money. They said I could wire it to get the funds by the next business day. They even send me loan documents. I was desperate, so I sent the money by moneygram at walmart. I was told to call back with the reference number which I did. Then, they said I should receive the money in one business day.
However, the next day I got a phone call from Richard Coleman in customer service saying that the private lender was requesting an additional 5 payments totaling another $759.00. I really needed the money, so I asked my month for the additional payment. So, I went through the process one more time.
Next, I got a phone call December 1 from Peter Duncan the Executive Accountant directly under the CEO (extension 152). He said that the private lender backed out and I had two options. I could get my money back on the 17th of December or I could get another loan, but it was a 10,000 loan. However, I would have to send in 10 payments totaling $1518.
At this point, I was completely outraged. I waisted so much money and time with these people. I stated that I wanted my money back and I complained on how they do business. The Executive Accountant argued back and said that I was being childish. I don't see how anyone can speak to their customers the way he did. I hope to get my money back. I will have to wait and see. I just don't want anyone else to act as foolishly as I did with their own money.
Winfield Lending
4509 creedmoor rd
Raleigh, NC 27612
1-877-280-0268
www.winfieldlending.com
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