Usacomplaints.com » Business & Finance » Complaint / Review: Shopping Essential - Unauthorized billing. #381044

Complaint / Review
Shopping Essential
Unauthorized billing

Shopping Essentials showed up on my billing statement 3 months ago. I didn't' know what it was. I assumed that my hubby was buying some stupid thing or another for school. It was only $19.95. I must have missed the next one but I caught the last one and recognized it. Not our usual purchase for certain.

I called the number on the statement to inquire what kind of company they were and that is when the run around began. They claim to be a retail shopping company. I explained that I didn't know what they were and they couldn't even tell me how I could look them up on the internet. I asked if I had ever used their services and they couldn't be sure of that either.

The woman got short with me and I got very aggressive on the phone. She was dodging my questions and finally said that I must have clicked a pop up. It didn't dawn on me to ask how they had received my credit card number. They promptly canceled and refunded my $19.95 but refused to credit more than the one.

I am currently filing claims with my credit union to get back 2 of the charges so I'm fairly happy. But be warned!!! I looked them up on the internet and there are hundreds of sites warning of their scam. They buy your credit card number and they fraudulently charge their membership fees.


Offender: Shopping Essential

Country: USA

Category: Business & Finance

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