I ordered flowers from 800flowers and later find that the order included a membership to livwell. This membership debited $11.99 from my account each month. I was unable to obtain information from 800flowers and searched the web for Livwell. I sent an email to 4 companies that I found with this name and asked them to discontinue debiting my account. I did not give my address or bank information as I would think if they debited my account they had this information.
2 politely replied that they did not have an account for me and I replied to them thank you for checking. One did not reply and the last livwell replied by telling me that they were reporting me to the Federal Police for scam. For making an inquiry? (I did not give them personal information of where to send anything only a request to cease the debit and refund the $11.99 back the same way that the debited the amount) Very rude and unprofessional.
I have in the meantime taken the time off work to go to my bank and prevent future debits but this company in Australia is not one that seems to run a professional business. I will never use this company and would not recommend it to anyone.
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