Usacomplaints.com » Business & Finance » Complaint / Review: Citi Financial Auto - Online & Pay By Phone Method. #368727

Complaint / Review
Citi Financial Auto
Online & Pay By Phone Method

I actually do most of my banking and bill funds with on line bank. It's simpler, digital, and handy with a few one that includes a busier than many lifestyle. I really could not think it after I visited create my initial payment on my Citibank Auto Loan, that there is ONE MORE $14.95 to be able to get this to cost. Obviously I declined to pay for it this way. Using the economy because it is who are able to perhaps simply discard $15.00? A whole lot worse, and also to my shock, I experimented with spend-by-telephone and reduced & see the exact same quantity could be considered $14.95. After I named to ask about this my support and attnedant was rude. There is NO escape. I've never counted with anybody or organization that didn't supply FREE (Handy) on line support or by telephone. For a business as large as Citibank, I jsut can't think that they don't supply this support for their clients. This truly must be considered when I believe there are a lot more individuals than simply MYSELF, who'd much rather spend on line or by telephone and never have to quit GASOLINE money, FOOD money, the hastle and also the trouble. For this to become my first cost & encounter it generally does not keep me having a great experience about that organization.


Offender: Citi Financial Auto

Country: USA   State: Maryland   City: Baltimore

Category: Business & Finance

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