Complaint / Review
E*Trade
E

Over the past year, I have received several NSF charges ($25 per incident), when there was sufficient money in my account. When I call to report the issue, the people usually dont have a clue, but after a half hour or so, they ackknowelege the mistake, and then send it off to "investigations" to look at... Basically spent a half hour on the phone for nothing.in each case (when I spoke with a live person), they have refunded the NSF charge. Well they just did it again... I emailed them this time, and it is even worse than calling. When you call, be prepared for someone who can barely speak English.

The inwarranted NSF charges seem to be a habit with them. Is this something I can report to the attorney general of thier state?

Thanks!