I came home from the hospital after a 2 month stay to suddenly find a bill for a company I had never heard of. Following is our interactions:
CallWave Payment Due Now
Friday, October 3 12:14 AM
From:
"CallWave Billing"
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To: Dear Ernest Bryant,
Our records indicate that over the past few months we have been unable to charge your account through the payment source on file for your account.
Perhaps your credit card has expired or your card number needs to be changed in our system. We appreciate your business, and hope that you can take a moment now to update your account.
Click here to update your billing information.
If you would like to pay by phone with your credit card, please call toll-free:
1-800-844-4151. M-F, 6:00am - 6:00pm Pacific Time.
Sincerely,
Nicole H.
CallWave Billing Department
Your Account Information
Last 4 Digits of Your Phone #: 8352
Amount owed: $15.90
Re: CallWave Payment Due Now
Monday, October 6 7:02 PM
From:
"Ernest L. Bryant"
To:
"CallWave Billing"
Who the Hell Are ypu? I sincerely doubt I owe you anything.
CallWave Payment Reminder
Tuesday, October 7 11:39 AM
From:
"CallWave Billing"
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To:
"Ernest Bryant
Dear Ernest Bryant,
We hope you are enjoying your CallWave Connect service. You selected Mail-in Personal Check as your payment method, and we wanted to remind you that your payment is now due. (If you have already mailed your check or money order, we thank you.)
To send in your payment by check or money order, please follow the simple instructions below:
1. Print a copy of this bill.
2. Make your check (or money order) payable to CallWave, Inc.in the amount of $23.85
3. Write your telephone and/or your fax number on the front of your check (or money order).
4. Send your payment and the printed copy of this bill to:
CallWave, Inc.,
Mail Stop: 1008044928
P.O. Box 609
Santa Barbara, CA 93102-0609
Mail Payment To:
Mail Stop: 1008044928
P.O. Box 609
Santa Barbara, CA 93102-0609 Telephone Number 503-753-8352
Billing Date: Oct 07
Amount Enclosed: $
Amount Due
$23.85 Payment Due
Oct 28 Questions?
866-803-0007
Please write your phone number on your check and make it payable to CallWave, Inc.
Click here to review your billing history
PLEASE PRINT A COPY OF THIS ENTIRE BILL. Cut along dotted lines and send in the payment coupon above with your check. Do not staple the bill to your check. Thank you.
Click here to give us your mailing address and receive a paper bill.
You can also print a complete copy of your bill by clicking here.
To change your billing method to credit card, please clicking here. All CallWave credit card transactions are encrypted for your security.
If you have any questions about your bill, please call our billing department at 866-211-6237, M-F 6am to 6pm Pacific Time.
Thank you for being a CallWave customer.
Sincerely,
Nicole H.
CallWave Billing Department
Your Account Information
Email Address:
False billing
Tuesday, October 7 11:43 AM
From:
"Ernest L. Bryant"
TO;[email protected]
I am reporting you to the federal trade comission and the FCC. I do not know you, never ordered anything from you, and I will not be exploited or strongarmed into giving you money for services I did not order while nearly paralyzed in a hospital.
CallWave Service Termination
Tuesday, October 7 11:39 AM
From:
"CallWave Billing"
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To:
Dear Ernest Bryant,
According to our records, the following CallWave Account was terminated on Oct 07:
Name: Ernest Bryant
Please note: The last charge covering this billing period still needs to be paid.
Your CallWave service will continue to work through Oct 18.
Thank you for being a CallWave customer. Feel free to reply to this email if you have any questions.
CallWave Accounting Department
CallWave continues to add features to make sure you get all the calls that matter and save you money. Keep checking www.callwave.com for new products and services that can change the way you keep in touch with family and friends forever!
Dear Ernest Bryant,
We hope you are enjoying your CallWave Connect service. You selected Mail-in Personal Check as your payment method, and we wanted to remind you that your payment is now due. (If you have already mailed your check or money order, we thank you.)
To send in your payment by check or money order, please follow the simple instructions below:
1. Print a copy of this bill.
2. Make your check (or money order) payable to CallWave, Inc.in the amount of $23.85
3. Write your telephone and/or your fax number on the front of your check (or money order).
4. Send your payment and the printed copy of this bill to:
CallWave, Inc.,
Mail Stop: 1008044928
P.O. Box 609
Santa Barbara, CA 93102-0609
Mail Payment To:
Mail Stop: 1008044928
P.O. Box 609
Santa Barbara, CA 93102-0609 Billing Date: Oct 23
Amount Enclosed: $
Amount Due
$23.85 Payment Due
Nov 13 Questions?
866-803-0007
Please write your phone number on your check and make it payable to CallWave, Inc.
Click here to review your billing history
PLEASE PRINT A COPY OF THIS ENTIRE BILL. Cut along dotted lines and send in the payment coupon above with your check. Do not staple the bill to your check. Thank you.
Click here to give us your mailing address and receive a paper bill.
You can also print a complete copy of your bill by clicking here.
To change your billing method to credit card, please clicking here. All CallWave credit card transactions are encrypted for your security.
If you have any questions about your bill, please call our billing department at 866-211-6237, M-F 6am to 6pm Pacific Time.
Thank you for being a CallWave customer.
Sincerely,
Nicole H.
CallWave Billing Department
Re: CallWave Payment Reminder
Friday, October 24 12:25 PM
From: Ernie
View contact details
To:
"CallWave Billing"
I told you 2 weeks ago I do NOT HAVE any F — g account with you, nor do I even KNOW whow or from where you originated. You promised to remove me from your database but I SEE you have not done so.
This is your last WARNING. NO, I AM forwarding all my communications I have had with you to the FCC, my State Attorney General, and YOUR State Attorney General.
You should have been honorable and responsible. Sooner or later, someone WILL catch you.
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