I just received a letter from American Express stating that they were revising our corporate credit limit down to $8,000. Our current balance is around $7800. We've had credit as high as $25,000 on this account. We've had the account since 1996 and have never made a late payment. As a result of this decision, two of our 3 employees will not be paid today and will have to wait until next week.
My concern is not that they lowered the limit. My problem is that they did it without calling or warning or even offering a one week or so grace period. We could have made other arrangements. But obviously, They are not concerned with helping the small businesses they claim to care so much about. Shame on you American Express. We will be closing our account with you and will tell as many associates as we can about your treatment of our company.
0 comments