Usacomplaints.com » Business & Finance » Complaint / Review: Washington Mutual (WaMu) - Unethical Business Practices. #358317

Complaint / Review
Washington Mutual (WaMu)
Unethical Business Practices

I reduced my WAMU charge card in 8/08. Three months afterwards, I recv'd a statement within the email for $28 - stating fund costs. I eventually discovered the government services telephone number. And named and got Ana about the telephone. She was excellent, enjoyable, supportive as to the the organization had done in my experience. I sent her the info I known within our chat. I informed her many times that the business representative. Could just have the ability to contact me after my wk hours and since her workplace was 2 hours behind me, that will not be considered a challenge. She'd a repetition call me at the office, where I had been unable to consider the phone call. Nowadays, I invested over a half time. About the telephone with one of these individuals - declining to I would like to talk to a consultant.informing me no body was available and wouldn't be accessible. Some background - 7 mos just before this phone, I tried numerous occasions to get hold of WAMU when I was having some economic trouble. Their reps within the Philippines declined my demands repeatedly to talk to somebody within the Usa. Among their Phillipino repetitions. Really told me to Y—E down after which proceeded to hold on me. Nowadays, I had been informed with a lady the same-day I reduced this consideration entirely, was exactly the same evening the piled the $28 in fund costs which might obviously be with no customer understanding this and all a quick, from the period the following billing period comes around, that $28 hasn't been compensated since you didn't learn about it after which more fund costs are placed along with that since youare all a sudden "overdue" in spending your cost. Its a no-win situation with WAMU. I will now realize why they're getting the appropriate problems they've presently. Avoid the corporation. Illegal business practices.


Offender: Washington Mutual (WaMu)

Country: USA   State: Texas   City: Dallas
Site:

Category: Business & Finance

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