Complaint / Review
Citibank plantinum select
Citibank plantinum select -rip off on interest rate

After being a great customer for citibank we got a notice that are interest rate was being raised.
As per there contract I knew we had never been late or in default to this company.

So I called in which the lady on the other end said I dont know why they raised it.

I told her that I had excellent credit or I wouldnt be able to finance a brand new car at 0 interest just a few weeks before.
WE were also informed in letter that if we didnt except new rates, we would have our account closed and we could pay off the balance with current interest rates.

I was told that we needed to get a hold of credit reporting agency to find out reason as to why. And also the representive said she had gotten alot of calls due to the same reason.'
I was not satisfied with answer so I called again and talked to supervisor. She said it was based on credit report and about being in default to another debtor.

Another lie and con. My credit report showed no such thing.
And I already knew that. I told her this is a good way to loose customers and good ones at that. She didnt act like she cared!

I want all to know about this small little writing in citibanks agreement just in case. I think it should be illegal.
In their contract it states if you are late to any debtor you can be raised on interest rate. This is being double penalized by these credit card companys. I was not late to anyone but had I been they can get away with also making you pay their company for how you dealt with someone else.

I am going to speak to everyone to get this stopped. Consumers should not be double penalized. Your actions to one should not reflect a benefit for another one.

I would drother see the one your in default to making the money then to pay someone you have never been in default too.
Speak up people this company is giving us the shaft.
Even good customers are being punished and its not right.
YOu try and try to do what is right which is pay your bills and then you run into people and scams like this.

My rate had been raised to where I may have never got this payed off. When you are respectful good paying customers you can still get the shaft.