I do all my banking on line. I have two checking accounts with this bank. On 8/8/08, I was paying bills with my computer using the checking account I use to pay bills. One checking account is for bills only and one for business. They took $60.00 out of my business account and charged me $22.00 because I didn't have enough funds. I called customer service the same night That was a big joke and a waste of time. I also e-mailed the CEO of Wachovia and that was a bigger waste of time.
I'll tell you the same thing I told the CEO; "they should call it CUSTOMER GET SHAFTED AND NOT CUSTOMER SERVICE".
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