This is actually the last notice I delivered to Lender of America.By Sep. 2, this really is still not solved.
Nicole Cone
P.O. Box 4012
Irmo, SC 29063
(803) 218-8310
Lender of America Corporate Matters
100 North Tryon Street
Mail Code NC1-007-18-01
Charlotte, NC 28202-4000
Re: Bank Account Variety 223001139249
Friday, July 24
To Whom It Might Matter:
Your department at 4300 St. Andrews Street in Columbia, SC has overlooked my characters from December 10, February 12, February 21, February 25, February 27, March 5, March 31, April 13, April 21, April 24, April 28, May 2, May 11, May 26, and June 12.
I'm writing to document grievances concerning this department, Matthew Taft, and Arin Faison. I've been handled badly like a client. I've been lied to, named a liar, and also have felt threatened. All I've actually required was to possess my bill mounted.
I've also currently named your corporate office 2 times this week at (704) 386-5687, and that I haven't obtained a call-back.
I've already dropped my vehicle because of your neglect. I'm today within the foreclosure procedure. I want my profit order to purchase an automobile to obtain around, and also to spend my landlord and so I won't be evicted.
Return required
$ 53.50 Cost Documented
$ 30.00 Cost in my experience for check 537 you delivered
$ 0.20 Overdue charge for check 539 I had been billed
$ 30.00 Cost in my experience for check 539 you delivered
$ 105.00 Three $35.00 costs billed on 2/5
$ 70.00 Two $35.00 costs billed on 2/6
$ 30.00 Cost in my experience for check 540 you delivered
$ 70.00 Two $35.00 costs billed on 2/11
$ 35.00 One $35.00 price billed on 2/12
$ 35.00 One $35.00 price billed on 2/14
$ 30.00 End fee charge on check 542 that you simply didn't cease payment on
$ 105.00 Three $35.00 costs billed on 2/21
$ 36.95 Check 533 Delivered Improperly
$ 30.00 Cost in my experience for check 533 you delivered
$ 35.00 One $35.00 charge costs on 2/25
$ 30.00 Cost in my experience for check 541 you delivered
$ 30.00 Cost in my experience for check 543 you delivered
$ 105.00 Three $35.00 costs billed on 2/26
$ 70.00 Two $35.00 costs billed on 2/27
$ 35.00 One $35.00 costs billed on 2/29
(, 048.50) Incomplete modification to my consideration (3/5/08)
$ 35.00 One $35.00 costs billed on 3/5
$ 4.00 Reimbursement for costs received when nearby BOA ATM didn't have cash to pay
$ 70.00 Two $35.00 costs billed on 3/14
$ 35.00 One $35.00 price billed on 3/20
$ 35.00 One $35.00 price billed on 3/21
$ 35.00 One $35.00 price billed on 3/24
$ 175.00 Five $35.00 costs billed on 3/25
$ 175.00 Five $35.00 costs billed on 3/26
$ 105.00 Five $35.00 costs billed on 3/27
$ 175.00 Five $35.00 costs billed on 3/28
$ 35.00 One $35.00 price billed on 4/7
$ 10.00 Charge billed on 4/9
$ 35.00 One $35.00 price billed on 4/14
$ 35.00 One $35.00 price billed on 4/15
$ 175.00 Five $35.00 costs billed on 4/16
$ 175.00 Five $35.00 costs billed on 4/17
$ 70.00 Two $35.00 costs billed on 4/22
$ 175.00 Five $35.00 costs billed on 4/23
$ 175.00 Eight $35.00 costs incurred on 4/24
$ 175.00 Eight $35.00 costs billed on 4/25
$ 175.00 Five $35.00 costs billed on 4/28
$ 70.00 Two $35.00 costs billed on 4/29
$ 175.00 Five $35.00 costs billed on 4/30
$ 70.00 Two $35.00 costs billed on 5/1
$ 10.00 Facility protection charge on 5/1
(, 200.00) Incomplete modification to my consideration on 5/2
$ 175.00 Five $35.00 costs billed on 5/6
$ 35.00 One $35.00 price billed on 5/7
$ 105.00 Three $35.00 costs billed on 5/12
$ 175.00 Five $35.00 costs billed on 5/13
$ 175.00 Five $35.00 costs billed on 5/16
$ 175.00 Five $35.00 costs billed on 5/20
$ 35.00 One $35.00 price billed on 5/22
$ 175.00 Five $35.00 costs billed on 5/23
$ 70.00 Two $35.00 costs billed on 5/27
$ 105.00 Several $35.00 fees incurred on 5/28
$ 175.00 Five $35.00 costs billed on 6/3
$ 70.00 Two $35.00 costs billed on 6/4
$ 35.00 One $35.00 price billed on 6/9
$ 70.00 Two $35.00 costs billed on 6/11
, 500.00 bill-pay check 5014 used 6/11 — I named my regional department to stop this on 6/9
$ 35.00 One $35.00 price billed on 6/13
$ 35.00 One $35.00 price billed on 6/16
$ 30.95 NSF Cost on 6/16
$ 175.00 Five $35.00 costs billed on 6/17
$ 70.00 Two $35.00 costs billed on 6/18
$ 35.00 One $35.00 price billed on 6/24
$ 35.00 One $35.00 price billed on 6/26
$ 35.00 One $35.00 price billed on 6/27
$ 35.00 One $35.00 price billed on 7/1
$ 70.00 Two $35.00 fees incurred on 7/7
$ 70.00 Two $35.00 costs billed on 7/8
$ 29.95 NSF Cost on 7/9
$ 35.00 One $35.00 price billed on 7/10
, 887.05 complete refund required
Truly,
Nicole A. Cone
Cc:
Lender of America
Interest: Bank Supervisor
4300 St. Andrews Street
Columbia, SC 29210-4167
Better Business Office
2330 Devine Street
Columbia, SC 29205-2404
Sc Department of Consumer Affairs
P.O. Box 5757 (3600 Forest Travel, Suite 300)
Columbia, SC 29250-5757
Interest: Boss of Jacqueline Y. Brabham
Re: 08-00980A6
Office of the Comptroller of the Currency (OCC)
Customer Support Team
1301 McKinney Road, Suite 3450
Houston, TX 77010
Re: occ 764096
Lender of America
Office of the Chairman
P.O. Box 25118
Tampa, FL 33622
Fl1-008-01-18
Attention: Matt Taft & Arin Faison
Office of Thrift Supervision
Southeast Area, Consumer Affairs
P.O. Box 105217
Atlanta, GA 30348-5217
Sc Attorney General
1000 Construction Road
Columbia, SC 29201-3117
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