As a former employee of IMS (International Merchant Services) I can tell you what I know. The salespeople are trained to tell their merchants that there will be no up front costs, no monthly minimums and no bank statement fees, etc, etc... However, within a month of signing up with IMS, these fees WILL be added to your account.
My advice is READ all the fine print in ANYTHING that you are signing up for. The fine print in IMS' contract, I beleive, says something to the effect that "IMS holds the rights to add or change fees at any time" or something like that.
The salespeople are taught to close the deal, at no matter what cost, and usually this means they will be lying to you. If it sounds to good to be true, and it's coming from IMS, then beleive me it is. I was a salesperson, and I left because of the way that merchants were treated, as well as the way some of my fellow employees were treated.
Not only do they treat their customers this way, but they also treat their employees like crap as well. Poor wages, and a CEO that is lucky he doesn't have a few sexual harrassment lawsuits against him, are just a few of the problems going on internally.
This business is a mess, and so is the man running it.
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