I have asked for help to modify my loan thru these fools yet to be put on hold for great periods of time, not only that i am now being charged for things on my account that have never been authorized, when trying to ask what is going on i am always being led on a goose chase and no one can seem to give me a straight answer, at this time with there with their greed i am paying a mortgaage similiar to someone with a much larger value, i have asked for help and yet have been totally ignored, i even had one lady who was employed there told me if i could not afford it then i should just sell my house, what kind of crap is that
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