We took out a loan in 1990 for $4,000.00 and now we owe $11,000.00. We travel a lot and our mail does not get to us on a regular basis. We knew the amount of the payment each month so wherever we were we sent it in. We did not pay attention to the bill when we got it until we got home and received our bill we noticed the balance was much more than we originally owed. We contacted them and the fraud department. They stated that we used counter checks in the amount of $6,000.00. We do not remember ever using these checks. We ask them to produce them. They said they don't have them.
They said that we only had 90 days to rebute the amount and that time had long passed. Their is nothing we could do but pay the amount. We have been fighting them and their never ending phone calls for over a year now. We continue to make our payments, we don't know what else to do.
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