Complaint / Review
Bank Of Americia / Desert Hot Springs, CA
Bank Of AmericiaBank Of Americia / Desert Hot Springs, CA Whom ever pick up the phone on thier 800 numbe

I am reporting this information a little late. When I first got my Bank Of America checking account it came with a savings account. I need to use that money.

I called the 800 number to B of A and they transfered me to a person and she told me I could use the monies in my savings account to buy what I needed. She also told me that I could use my debit card to do this.

What she did not tell me was that I had to transfer the money from my savings to my checking account. I went to the store and made three different withdcrawals from my debit card. Thinking I was okay. Then later that month I was charged 35.00 for each of the transaction, this added up to 105.00 dollars deducted from my diability check on the first of the month.

This all happened because this woman told me that I could just go down and use the money out of my savings, just like it was in my checking account.

Thank You for letting me tell my story and to let other people know that you can go on the phone and transfedr your money from checking to savings and save yourself a lot of over charges. When I called the bank on this they told me there wasn't anything they could so to reverse the over charges.