I recently started a search for a new vehicle. I planned on trading in my current vehicle which is financed by Triad Financial Corporation. When the dealership called to get the payoff to cut them a check, they refused it, stated that the vehicle was charged off and that they were looking for it. This is all a lie, we were surprised that they would not take the buy out no matter what status the account may have been in as if they truly wanted the money or the vehicle - more than likely the money they would have given a pay-off amount and the difference would have been charged back to me.
They have been very rude and uncooperative. I pulled my credit reports and it just so happens that the day we contacted them is the same day they posted a charge-off to my credit report.
The other issue is that they are still taking monthly payments of which I have cancelled checks for. I admit I missed two months payments, but they were paid. At this point I have a vehicle that they have placed out for collection and could have it reposessed at any time and I am out of my money and a bad payment history on my credit report and no vehicle to drive.
I would like to know what can be done about this unfair act that this company has done. They have not come to our home, left a note, sent a certified letter or their intent, non of which they could do because they are still taking my monthly payments.
When I contacted them to find out why they have my information in a derogatory state they were very harrassing. I could not talk to them without getting irate. I need some professional help as I do not know exactly what to do, but I do know that as long as they have been taking my money I own that vehicle and they need to correct my credit report.
If anyone has information to share in such a manner do contact me.
Thank you.
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