I applied to be matched with a lender for a payday loan. I was never even sent to their site yet they attempted to take a 19.00 fee out which was returned so I incurred an NSF fee. This week they took 44.00 out and my bank says that they can't stop them from taking anything out because they were able to obtain my account info some how, probably by hacking.
I have acquired their address and phone number 714-839-1300 is their "phone number" which is all automated and goes on directly to address the fees pulled. It states that if you are an official or bank calling in regard to a member disputing the fee that they can supply the "IT" address that the application came from and the application. I would like to know how this is possible if I didn't fill out thier application. For them to address this specific issue right away says that they deal with this all the time. Also there is no customer service representatives and if you press "0" it disconnects.
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