We had a mortgage with Nationstar for a few years. Then they offered to refinance the loan with a lower interest rate. They said we qualified for the Fannie Mae lower rate. Which in turn would lower our mo. Payment. Of course this sounded great to us since we are on fixed income.
Well that's the only thing that happened. They made a promise on multiple recorded calls that they would arrange our payment according to our SSI checks. Which come the 2nd wk. Of the mo. Well they did not. They start calling with threats a wk before our late date. Sometimes they call 3 times a day. Our payments are always sent before then. But they claim they don't get them and attach late fees every mo. These late fees are false. It's there way of getting more money. No one at Nationstar will return any calls. This comp. Needs to be investigated. And possibly shut down.
I am going to do everything in my power to start a class action lawsuit against them. Hopefully someone reading this will contact me so that I can pursue this issue. Oh and by the way they have screwed up our credit with there false late payment reporting tactics.
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