Complaint / Review
Merrick Bank
Never sent a letter of company transfer was (providian) also interest rate nearly doubled from previous company without any sort of notification

Previous cardholder company was "Providian" I never received a letter stating that the card was being transferred to mastercard instead of visa or any other sort of change?

Also when I received my 1st statement the interest rate was nearly doubled from my previous card? How is this possible & what can be done about this problem?

One more thing, when I called the customer service number the gentleman on the phone had explained that I wasn't the 1st complaint of the same situation. He also
stated that at this time he's been very busy closing other accounts due to the same complaints, but could not give me anymore information! Please Help If possible.

Brad
cape may court house, New Jersey