WaMu took it upon themselves to report my credit card stolen & consequently locked up my "auto ship" accounts online. I'm disabled & rely on those accounts to operate properly. They told me I reported it stolen. I'm blind, not stupid. 4 days later - still no card. Sent it snail mail (10 days). So I went online & applied for another on (0% interest 6 mo, 10,000 limit) and they emailed me the 16 digit # (I would rather have my gums scraped than do business with them) proving that they COULD in fact email me a credit card #. They just refused to do so. I'll make sure I do everything I can to keep anyone I meet from doing business with them.