I used H&R Block because I couldn't get a hold of my usual tax-preparer. The agent set my bank account routing number from a drop down window, and I said that we should check it because my account was with a subsidiary of the bank in question. I retuned with my check book and gave him the CORRECT routing number and was assured that my 1040 would be updated before it was sent out.
My tax rebate and 2007 incentive package never arrived because the routing number for my bank account was wrong.instead the IRS is sending a check and I can't afford the airline tickets that I desperately needed for my wife and me to come home!
They offered me no refund for preparation fees and refused any attempt at rectifying THEIR mistake. With H&R Block you DON'T have people!
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