I recently moved to Penn from Cincinnati, OH. I forgot to shut my checking/bank card bill personally at website department before departing.in March I created a complete benefit of charge card for $87.89 (which was mentioned as card balance). I also updated all contact info to new handle and telephone number.in January I received a notice showing that my charge card stability continues to be due for 60-days and they had documented to credit agency. As it happens the credit balance i settled entirely on hte web was the total amount from LAST declaration and didn't replicate a late-payment cost to my consideration created per week preceding. Then when I settled the 87.89 I truly owed 87.89 19.00 bucks however the site don't let you know that until next record. Our try to revise my contact info evidently failed. Our previous quantity region code (859) have been changed to region code (717) but nothing else was transformed. After I requested customer support when was this information transformed, "we don't have that info". Therefore no capability to clarify how my contact data have been partly updated. The main reason this can be a large package is basically because, I had been informed, had they'd the correct contact info they'd have approached my immediately concerning the issue. This really is among the toughest banks I've actually!!! Observed in operation. If you should be in Kansas/Pennsylvania region, please look at this lender before signing something. PNC bank is a lot definitely better to cope with.