I haven't received a copy of my homeowners or commerical insurance policy since 2003. Every year, I call my agent to complain, and he tries to double-bill me and blame the problems on me.
Each year, the insurance is never paid on time because the agent didn't submit the right forms to the mortgage company. Our mailing address submitted by the agent has also been incorrect since 2004.
With the lack of any copies of the insurance policies, we don't think we have ever been insured with Farmers. We are very disappointed in Farmers Insurance, and I urge everyone to avoid doing business with them at all costs.
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