Usacomplaints.com » Business & Finance » Complaint / Review: Wachovia Bank - Double fees are legal?. #293403

Complaint / Review
Wachovia Bank
Double fees are legal?

Just the facts here...

Friday, 3/21/08, $135.66 in my checking account; Friday, 3/21/08, hit with -$175.00 in overdraft fees — FIVE in total @ $35.00 each. No more transactions take place on Friday - no transactions show that cause the overdraft. Close of day I am -$39.34 overdrawn for what appears to be no reason.

Monday, 3/24/08, SIX transactions totalling $204.11 come out of my now overdrawn account and I am hit with another -$210.00 in overdraft fees — SIX in total @ $35.00 each. No more transactions take place on Monday. Close of day I am -$453.45 overdrawn.

Yes, that's right... SIX transactions, FIVE of which LEGITIMATE. ELEVEN overdraft fees. When I had $135.66 in my account to start with.

When I asked for an explanation over the phone, the girl told me that what I was seeing was inaccurate online and that the online statement would make sense after a couple of days when it updated to reflect accurate information, hence, the information she was seeing. I have waited now a full week. Nothing is going to update because nothing in what I was seeing was incorrect. I took the printout into the branch and the financial services manager explained to me that no, there was no bank error.

Wachovia may charge a fee for a transaction on Friday when the transaction "hits", and then again on Monday when it "posts."

This means I paid $73.00 to park at the doctor's office; $74.55 for a movie at Blockbuster; $76.34 for a beefy cheesy taco and Sprite at Taco Bell; $81.00 to mail Girl Scout cookies to Grandma from Georgia to Virginia; $123.31 for my daughter's $53.31 prescription for being sick; and, $195.91 for $125.91 in groceries.

How is this legal? This can't be legal.


Offender: Wachovia Bank

Country: USA   State: Georgia   City: Atlanta
Address: Buckhead Loop
Phone: 4049958740

Category: Business & Finance

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