I paid for the disc and waited for it. Finally got it in the mail around March 30th and then this morning my bank acount they had taken out 39.95 from my checking. First of all I contacted the bank to let them know this was incorrect then I called the company. Turns out that when you pay for the shipping and handeling for the primary disc our 7 days start right then. Not when we actually log on and start using the service. So if I ordered it on April 1st if they did not mail it until April 15th I would still be charged the 39.95. That is so wrong... I DEMANDED a refund from them. At first they said no and I said yes and they tried to talk there way out and I was not having it. I told them I was reporting them and I got my refund. However I have to tell you. One thing they do not mention is that you are actually buying a subscription of disc. They were fixing to charge my account another 39.95 tomorrow for the follow up disc. You want to get your money back then you call customer service at 866-396-5695 DO NOT TAKE NO FOR A ANSWER, MAKE SURE YOU CANCEL THE ENTIRE ACCOUNT. You will avoid other charges.
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