Back in I had a pay problem with the Military. Causing me not to be able to make my mortgage payments. It took four months to resolve the errors that were made with my pay. Once the pay mess was straitened out Aurora Loan Services, contracted, payments arrangements for me to follow to our loan current within several months.
When I sent in my payment Aurora Loan Services refused the payment. I again contacted Aurora Loan Services for them to establish a new series of payments to get our account brought current within several months. Again, Aurora Loan Services refused the payment (s) that I had sent in. The refused a personal check sent certified return receipt, they refused a western union quick collect payment, they've refused internet payments? Recently they filed foreclosure on our home, well knowing that I am still deployed away from home.
On three separate occasions we have had Mortgage Companies willing to refi the property all that was needed to complete the transaction was a letter from Aurora to new mortgage company was a letter stating that our loan was in good standing and protected by the Soldiers and Sailors Relief act. They have refused to do even that, they are reporting the account to the Credit Bureau (s) as like a million days in default? Any assistance.
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