Usacomplaints.com » Business & Finance » Complaint / Review: Suntrust Bank - Loss Prevention Illegal debit of over $18,000 from accounts that were unauthorized!. #282945

Complaint / Review
Suntrust Bank
Loss Prevention Illegal debit of over $18,000 from accounts that were unauthorized!

We are a Small Home improvments company with only 2 employees. We bought a new truck in April of 06, and made all the payments up till oct of 07. (Client that we had done work for stopped paying us to do the job) Bank sent out notices that they could repo the vehilce, Nov 21 day before thanksgiving they repo'd the truck. Family from outta town, everyone here noticed someone getting into the truck to start it. (now the truck had a 7x14 trailer attached to it) Repo company had the worng key to start the truck with, so being gratious I canceided and gave them a key that would work in lieu of taking the trailer that was on the trcuk. Well push came to shove and we tried to pay the amount owed to SUNTRUST and they refused to accept it, They wanted the full balance which was 40k... No biggie, they claimed they would sell it at auction on Dec 21 at Fredricksburg auto auction. It never made it to the auction block. Get another letter in the mail stating that the 5th of Jan the truck was to be auctioned off again.

Ok... Get a letter in the mail on Jan 28th that the truck was sold for 21,600. Which left a balance of 23k... We contacted them about it, and were trying to come up with a viable solution for payback. On January 24th of 2008 SUNTRUST BANK TOOK A CD (cash deposit) that was not mine. (the cd belongs to my mother and father and in case of anything happening to them i was the beneficiary) In the amount of $4,600.00.. We recleved a letter in the mail on 2/18 stating that they wanted to make arrangements of $400.00 a month and that the 1st payment was to be taken out on 3/3. I was told by the bank tellar that money from a 15k deposit was clearing on 2/29. I went to home depot to purchase 3200.00 worth of materials only to find out that my card was declined...

I called Suntrust and they said there is NO MONEY in the account. So how embarrased am i at this point! No money to continue on the job, no money to pay employee. IM AT A POINT WHERE TODAY I HAD TO TAKE A 2k LOSS On selling MY BOAT to help cover costs..

On 2/29 Suntrust removed $13,894.00 from my checking account and left me with. 75 in the account! I called and they said that THEY HAVE LEGAL RECOURSE TO REMOVE MONEY HOW THEY SEEM FIT. We owed them a debt and they inforced a full payment of the said sum. They held a 15k check from clearing. What am I TO DO BESIDES FACE BANKRUPSY?

Is this legal and legit???

Help me and my business from the tyrant suntrust!


Offender: Suntrust Bank

Country: USA   State: Virginia   City: Richmond
Address: 1001 Semmes Avenue
Phone: 8002119625

Category: Business & Finance

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